Scheduling, payments, and EMR. Done for you.

Yes. GlossGenius offers a Business Associate Agreement (BAA) and provides the safeguards needed to handle protected health information (PHI) in compliance with HIPAA requirements.

Traditional EMRs were built for documentation — not for getting more customers. GlossGenius is the only EMR that has all the charting tools you need, and has way more tools to grow your revenue: best-in-class online booking, industry-low processing rates, rebooking reminders, and AI tools that keep customers coming back. And unlike legacy EMR platforms, we're always building — so your software grows with your practice.

For most medspas, yes. If you're using a standalone EMR primarily for SOAP notes, intake forms, progress photos, and medical director sign-off, GlossGenius covers all of that — plus your booking, payments, and client management — in one place. We're constantly expanding our clinical feature set, so what's available today is just the beginning. If you have specialized documentation requirements, we recommend booking a demo so we can walk you through exactly what's supported and help you assess fit.

Yes. GlossGenius's Medspa plans include built-in charting — SOAP notes, photo markup, consumable documentation, and providers can route completed charts to their medical director for co-sign directly in GlossGenius, no separate portal required.

Yes. GlossGenius supports multi-provider practices with individual calendars, staff management, payroll, commission tracking, and role-based permissions. Each provider can manage their own schedule while you maintain full visibility across the team. Plus, our Medspa plans support Medical Director access at no additional cost.

Yes. GlossGenius offers free data transfer from your current platform — including client profiles, appointment history, and service menus. Our team handles the migration so you can get up and running without starting from scratch.

GlossGenius lets you require deposits, hold a card on file, and enforce custom cancellation policies at the time of booking — before a no-show ever happens. Automated text and email reminders go out at intervals you control, and login-free booking makes it easy for clients to confirm or reschedule on their own.

GlossGenius has the lowest payment processing fees. It charges a flat 2.6% processing rate with no hidden fees — no per-transaction charges, no monthly minimums. We support chip, tap, and swipe, plus Tap to Pay on iPhone and Android. For higher-ticket services, clients can pay over time with built-in Buy Now, Pay Later through Affirm, Afterpay, and Klarna.

Most practices are up and running within a day. GlossGenius is designed to be intuitive from day one — no IT team required. We provide free data migration, video tutorials, and U.S.-based support via chat, email, and phone to help you and your team get comfortable fast.

Yes — GlossGenius offers a 14-day free trial with full access to all features, no credit card required. Multi-provider practices can also book a free demo for a personalized walkthrough of medspa-specific features including charting, photo markup, medical director co-sign, and HIPAA compliance across our Medspa Essentials and Medspa Advanced plans.